Phone: (215) 257-2164 / M-F 9am to 5pm EST
Free Standard Shipping On U.S. Orders $75+
  • 0
  • 0
Phone: (215) 257-2164 / M-F 9am to 5pm EST
Free Standard Shipping On U.S. Orders $75+
  • 0
  • 0

Are your products Gender Neutral?

Yes, our products are used by everyone.

Why the heck would I use oil to moisturize my skin?

Great question. Not all oils are created equal. For instance, all the oils we use are completely non-comedogenic. They will absorb quickly into the skin and leave your skin with a completely non-greasy feeling.

Do you recycle your Jars?

We currently do not. We recommend that everyone do their part to reuse, recycle and re-purpose all our packaging materials on your own.

Are your products safe for Children?

Absolutely. To use and…..and…..wait for it…..to eat. But you definitely are not going to like the taste if eaten. Ewwww, that would taste gross. Don’t eat that silly.

What is balm cleansing?

Balm cleansing has been around for hundreds of years and is the most effective, safe and natural way to cleanse your skin. It is by far the most thorough, yet gentle method. This way of washing the face benefits all skin types.

Can I use the balm cleanser all year round?

Absolutely. Especially if you’re a fan of uber clean, glowing skin.

Do I need a separate makeup remover?

No, our cleanser does an amazing job at removing even the most stubborn makeup. Also dirt, grime and everyday pollution.

Does your makeup contain nano particles?

None of our products contain nano particles.

Are your products palm oil free?

We do not use palm oil in our products. All of our ingredients are ethically derived and sourced within the USA. No rainforests or animals are harmed for the sake of any of our ingredients. That would go against our personal ethics.

I have allergies & other health concerns. Can you help?

Sadly, no. We’re happy to discuss ingredients with you, however it is up to you and your doctor to decide what’s right for your needs prior to purchasing from us.

Are any of your products Kosher?

Unfortunately while our other products do NOT contain any animal by products, wheat, dairy or gluten they are NOT yet Kosher certified.

Can I return an item if I am not happy?

Please see our Returns and Exchanges section for the explanation of this question.

How soon will my order ship?

We answer this in depth on our shipping page. Please visit our shipping page.

Do you ship internationally?

We ship worldwide. Pretty much anywhere except for the moon and Mars. Mars is for posers.

I didn't receive a receipt with my order. Why?

In an effort to be as green a company as possible we do not send receipts for any order, not even Amazon orders. If you need a receipt you can now head on over to your account page by logging in and you’ll be able to print a receipt there.

What's the shelf life of your products?

Our Skincare is made fresh daily and has a shelf life of 7 to 9 months. Our Makeup is made weekly and has a shelf life of 13 to 16 months. However, shelf life is dependent on how you store the product, its room temperature and other factors.

Do you offer a Pro Discount?

We sure do! Head on over to our HD Pro page for further information about becoming an HD Pro Member.

How do I figure out what foundation shade I am?

It’s easy. Please email a recent photo of yourself (preferably in natural lighting) to us at wecare@hushdotti.com. We will be happy to assist you in finding the shade and formula that’s just right for your needs.

I received my products but they're not in any type of box. Why?

Our effort is to be the greenest beauty brand on the planet. We want to do our best to minimize our carbon footprint and protect our planet.

zero toxins. zero bs.