Terms & Conditions

Welcome to the ‘www.hushdotti.com’ website [the website]. This website is owned and operated by Hush & Dotti, LLC. Registration: 46-2816551

These terms and conditions incorporate our privacy policy and set out the basis on which you can visit and use the Hush & Dotti website. Please read them carefully as they contain important information.

OWNERSHIP OF RIGHTS

All rights, including copyright, in this website are owned by or licensed to Hush & Dotti, LLC. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission. You may not modify, delete, distribute or post anything on this website for any purpose.

PROMOTIONS

FREE “STANDARD” DELIVERY ON ALL ORDERS.
Free MAINLAND U.S. ONLY Delivery is available with all orders that meet a specific criteria of a stated promotion. Free delivery applies to Standard Mainland US Delivery Only; next day, express, international and Saturday delivery options are excluded from this offer. Free delivery of orders will be within 3-7 working days as per usual Standard Delivery terms. This offer is only available online. Hush & Dotti, LLC reserve the right to withdraw this offer at any time.

ELIGIBILITY

In order to make a purchase through the Hush & Dotti, LLC website or to use some of the services or features made available to you on our website you will be required to register. When you register, you will be required to provide information about yourself including, but not limited to, your name, telephone number and email address, which is true, accurate, current and complete in all respects. Should any of your registration information change in the future you are required to amend your personal online account immediately. We may change registration requirements from time to time. Furthermore, when ordering items, you will be required to provide payment details, you represent and warrant that the payment details you provide on ordering are both valid and correct, and you confirm that you are the person referred to in the billing information provided.

The purchase of merchandise through the Hush & Dotti, LLC website is strictly limited to parties who can lawfully enter into and form contracts on the website in accordance with United States law.

ACCURACY OF CONTENT

We have taken great care in the preparation of the content of this website, in particular to ensure that the details, descriptions and prices quoted are correct at the time of publishing. However, we will only accept orders if there are no material errors in the description of the merchandise or its price as advertised on this website. All prices are displayed, including taxes and exclusive of delivery charges. If you are ordering within the US, the total cost of your order is the price of the merchandise plus taxes at the current rate and delivery charges as set out in the delivery options section of this website.

The packaging may vary from that shown. The weights and dimensions are approximate only. We have made every effort to display as accurately as possible the color of the products that appear on the website. However, as the actual colors you see will depend on your personal computer equipment, we cannot guarantee that your monitor’s display of any color will accurately reflect the color of the merchandise on delivery. To the extent permitted by applicable law, Hush & Dotti, LLC disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. We are not responsible for the content of any off-website pages or any other websites linked to or from this website. Links appearing on this website are for your convenience only and are not an endorsement by us of the content, products, services or suppliers connected therewith. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website, in any off-website or in any linked websites.

AVAILABILITY

All items are subject to availability. Validly stated prices on our website remain in effect for as long as the merchandise is available or as otherwise stated on our website. We will inform you as soon as possible if the goods you have ordered are not available.

ORDERING ERRORS

You are able to correct errors on your order up to the point at which you click on ‘Submit Order’ on the final page of our ordering process.

DELIVERY

We have limited accessibility to delivering worldwide. However, if you are interested in our products give us a call or send an email and perhaps we can work out a solution for you. Question? Email customer service info@hushdotti.com.

We will deliver the merchandise in accordance with the delivery option selected by you. Please view our delivery options for full details. Whenever referred to, working days exclude Saturday, Sunday and most U.S. holidays. Orders to one address may be delivered in one or more deliveries; however, you will incur only one delivery charge.

Upon delivery of the merchandise to you, we will provide you with sufficient information to enable you to exercise your statutory right of cancellation and address any intended cancellation to the correct addressee or return or exchange your merchandise. For further information, please see the returns and exchange policy section within these terms and conditions.

ACKNOWLEDGEMENT AND ACCEPTANCE OF YOUR ORDER

We will notify you by email as soon as possible to acknowledge receipt of your order and to provide you with an order number. If we are unable to fulfill your order following this acknowledgement, we will contact you by email advising you of this. Our acceptance of your order will take place upon despatch of the product(s) ordered. If you require any information concerning your order please email us at info@hushdotti.com quoting your order number. We may not accept your order if an item you have ordered is out of stock, if we have identified a product or pricing error or if we are unable to obtain authorization for your payment. Please note that we reserve the right to reject any offer to purchase by you at any time.

INSPECTION

You should inspect the merchandise upon receipt and check that everything specified on the delivery receipt is included. You will be deemed to have accepted the order unless you notify us immediately that there is a problem or cancel the order in accordance with your cancellation right and/or return the goods in accordance with our returns policy and procedure. If you fail to take such action, we are not obligated to accept any rejection by you of the merchandise at a later date. Your statutory rights are not affected.

PAYMENT

Payment can be made by any of the following methods: Visa, Mastercard, American Express, Discover and Debit Cards. Payment will be debited and cleared from your account at the point at which your order is despatched. You confirm that the credit or debit card being used is yours. Please note that all credit/debit cardholders are subject to validation checks and authorization by the issuer of the card. If the issuer of your payment card refuses to pay or does not for any reason authorize payment to Hush & Dotti, LLC, we will not be liable for any delay or non-delivery of merchandise. We retain the legal ownership of all merchandise until full payment has been made by you and received by us and legal ownership of the merchandise will immediately transfer back to us if we refund any payment for the merchandise to you.

RETURNS & EXCHANGE POLICY

We source the finest ingredients to create our skincare and makeup selections that are of the highest quality and intentions! If you have any questions about the products before purchasing, please do not hesitate to ask us. We cannot guarantee that customers will not experience skin reactions to our products and cannot be held responsible should any occur. Please read all ingredients carefully before placing an order. For this reason we cannot offer any refunds. 

We are a small-batch brand that curates our products (by hand) carefully to ensure your satisfaction. We hope you feel the love that goes into every single product we make, so if anything falls beneath your expectations please let us know. 

Please understand that we cannot accept returns or issue refunds on any used products. We will however offer an exchange for another Hush + Dotti product. We simply ask you follow our Returns & Exchange guidelines below.

Note: If you purchased your Hush + Dotti products through a third party stockists please contact that retailer directly.